What are cookies

onlinetravelevisa.com uses cookies to identify our clients when they visit our site. This gives us the opportunity to customize their experience. You may need to have cookies “turned on” or enabled in your browser in order to register. If you do not wish to enable cookies, you will be able to navigate the site. Cookies do not store any personal information. All information is strictly confidential and shall never be used, sold, or seen outside the site.

Cookies on this Web

In most websites, cookies play a significant role in the user’s experience of a site. There are many reasons why cookies are used. We use cookies to learn about how a user behaves on our website helping us spot aspects that can be improved. Cookies allow our website to remember information about your visit that may make your next visit easier.

Some of the cookies we use include technical cookies, personalization cookies, and analytical cookies. What is the difference? A technical cookie is the kind that allows you to navigate through a web page. A personalization cookie, on the other hand, lets you access our service based on predefined criteria in your terminal. An analytical cookie has more to do with the impact users have on our site. These kinds of cookies allow us to measure how users behave on our webpage and obtain analytical data about this behaviour.

Third Party Cookies

Occasionally we will use cookies provided to us by secure third parties.

An example of such use is Google Analytics, one of the most trusted online analytical solutions, which helps us better understand how users navigate our web. This enables us to work on new ways to improve your user experience.

Cookies track the time you have spent on specific pages, links you have clicked on, pages you visited etc. Such analytics allow us to produce more relevant and helpful content for our users.

onlinetravelevisa.com, uses Google Analytics, a web analytics service provided by Google Inc. with headquarters in the United States, located at 1600 Amphitheater Parkway, Mountain View, California 94043. For the provision of these services, they use cookies that collect information, including the user's IP address, which will be transmitted, processed and stored by Google in the terms set forth on the Google.com website. Including the possible transmission of such information to third parties for reasons of legal requirement or when said third parties process the information on behalf of Google. Through Google Analytics we are able to identify how much time you spend on the site and other aspects that can help us improve our service.

Disabling Cookies

To disable your cookies means to disable many website features. For this reason, we advise against disabling the cookies. However, should you wish to proceed and disable your cookies, you can do so from the settings menu of your browser.

Privacy Policy

ONLINE TRAVEL EVISA SL has a policy of protecting and preserving the privacy of all users and customers. All information provided on this site will be treated with confidentiality. Bear in mind that all information is subjected to our conditions provided below.

Our privacy policy statement explains the information that we gather on the site and how we use it. We do not disclose any details or personal information provided on our site without your consent. By accessing and using this website you are agreeing to the terms established in our Terms and Conditions and our Privacy Policy. ONLINE TRAVEL EVISA SL reserves the right to expand or change this statement at any point in time.

Security

ONLINE TRAVEL EVISA SL has a commitment to providing the highest levels of security. We also take every precaution to protect personal information from loss, misuse, unauthorized access, disclosure, alteration or destruction. Our procedures use the proper channels to ensure that all private information is kept only for the purposes for which it has been gathered.

Information

The information you provide on our site is recorded accurately and completely. You can correct or modify the information you have given us when appropriate. All information you provide is completely confidential and will be protected from unauthorized use.

System Information

onlinetravelevisa.com reserves the right to collect and store information such as an IP address, browser type or operating system type. Bear in mind that all information is highly confidential and will only be used for system administration purposes. The information this site gathers is used with the purpose of finding problems, monitor traffic and evaluate site usage.

Summary

By accessing this site and making use of our services you agree unconditionally to the terms of this Privacy Statement and out Terms of Use. By using our site you agree to comply with the terms that govern the use of this site and its services. In the case that you do not agree to all or any of the terms of our Privacy Policy you are advised not to use this site.

Information we collect

We believe in transparency and think it is important to inform you how we collect personal information and how it is used and shared. By using the services offered by our site you agree to these terms.

ONLINE TRAVEL EVISA SL may collect, use, and store the following personal data:

• Personal information provided by you: Personal information provided by you: To complete an online visa application form on one of our websites it is necessary to enter a range of personal information. This information includes your full name, address, date of birth, passport details, and travel plans (such as dates, times, and accommodation details). To process a visa application it may also be necessary to provide some information considered to be highly-sensitive, such as information related to your gender, ethnicity, religion, beliefs, health, sexual health, genes or family background, and criminal record.
• Documentation provided by you: In order to process your visa application it may be necessary for applicants to provide copies or scans of a range of different types of documentation including: your passport, ID, resident card, birth certificate, bank statement, letter of invitation, and parental authorization letter (in relation to a minor).
• Device information: We collect information about users’ computers, phones, tablets or other devices which are used to visit this site. When a user visits our other websites, each site collects information about their devices. This information includes IP addresses, the user’s geographical location, and the browser and operating system. We also collect data about the user’s habits and preferences such as the number of times they have visited our website and for how long.

How information is used

ONLINE TRAVEL EVISA SL uses the collected information for a range of purposes related to the services offered on this website. Users’ data may be used in the following ways:

• To communicate with you effectively it is necessary to use the information you provide: This allows us to answer your questions, reply to your emails, send email notifications regarding the statuses of applications, and to deal with your requests.
• To improve our website and services: We analyze the data we collect using various programs to improve our website and the overall experience for our web users. This includes improving our services as well as the website itself.
• To comply with the law: Sometimes, we are required by law to use your personal information to comply with various legal requests. We may need to share information when required to do so during legal proceedings or during audits and investigations.
• To process your application: We use the personal data you enter on the application form to process your visa application. The information provided is shared with the relevant authorities in order for them to either approve or deny your application
• Other purposes: Your personal information may be used to prevent fraudulent activity, to help improve security measures and to verify your compliance with our Terms and Conditions and our Cookie Policy.

How information is shared

ONLINE TRAVEL EVISA SL does not share your personal information with third parties except with certain organizations and bodies in the following circumstances:

• With affiliate companies: onlinetravelevisa.com is a global business which works in cooperation with a number of affiliate companies. Information is shared between our affiliate companies which operate in multiple countries. Your information may be shared with these companies and your information may be transferred between our own internal offices.
• For legal reasons: We may disclose personal information about you when required to by law or regulations. This could include laws and regulations which apply within or outside your country of residence.
• With Service providers: We use third-party service providers to carry out certain tasks on our behalf such as processing credit card payments, providing advertisements, analyzing usage of our website and user habits, and sending emails. We may share information with these third-party service providers but only the information which is necessary to enable them to provide their service.
• With governments and authorities: In order to process your visa application we share the information and the documentation you provide with the government. The government needs this information to be able to either approve or reject the visa application.

We may need to disclose information in the following circumstances: to comply with legal process, to respond to requests from public authorities and law enforcement officials, to enforce our terms and conditions or policies, to protect our operations and those of our affiliates, to protect our rights, privacy or safety, to allow us to pursue available remedies, or to limit the damages we may incur.

Managing and deleting your information

You have the right to request an electronic copy of your information or to request the deletion of your information. You can contact us at ONLINE TRAVEL EVISA SL at any time to make a request.

Please be aware that we cannot reveal information about other people, and we cannot delete information which we are obliged to keep by law.

Security and Retention of Personal Information

ONLINE TRAVEL EVISA SL maintains high security protocols and standards in order to prevent loss, misuse, and alteration of data. The information is stored on firewall and password-protected servers and there are physical security measures in place.

We retain users’ data for a period of three years. After this period of time information is automatically deleted. Data retention policies and procedures ensure ONLINE TRAVEL EVISA SL complies with legal obligations.

The user acknowledges that it is not the responsibility of ONLINE TRAVEL EVISA SL to guarantee the security of sending information via the Internet.

Amendments to the Privacy Policy

Changes to this Privacy Policy can be made from time to time without prior notification at the request of management. Any change to this Privacy Policy will be applicable from the moment of its publication

It is the responsibility of the user to ensure that he or she is informed of the Privacy Policy terms at the moment of purchasing services or products from ONLINE TRAVEL EVISA SL

Third Party Websites

Our website may contain links to websites which are not operated by us. ONLINE TRAVEL EVISA SL is not responsible for the privacy policies or practices of any linked third-party websites. If you click on any links to third-party websites we recommend that you carefully review their privacy policies before you provide them with any of your personal information.

Children’s data

ONLINE TRAVEL EVISA SL only collects the data of children for the purpose of processing visa applications and providing related services. As we specify in our Terms and Conditions, parents and guardians give us their consent to collect and use the data of minors by providing the data.